Troubleshooting
AvailableReport a bug
A small, precise report is easier to investigate.
Reviewed 2026-10-01 · FSHangar App (Windows) 1.4.2
Include these details
- App version (shown in the app's settings) and date/time with timezone.
- MSFS version, aircraft add-on and add-on version.
- Aircraft registration and livery.
- Page or workflow where the issue occurred.
- Steps to reproduce, expected result and actual result.
- Exact error message and a relevant screenshot.
- Whether restarting changed the result.
- The app logs: Open logs folder in the app's diagnostics.
Useful for flight issues
Add departure/arrival and approximate flight times, whether recording started, whether Postflight appeared and any connection interruption.
Useful for maintenance issues
Add the component, defect or work-order reference and the action taken.
Where to send it
Use the contact listed on the Credits page.
