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Troubleshooting

Available

Report a bug

A small, precise report is easier to investigate.

Reviewed 2026-10-01 · FSHangar App (Windows) 1.4.2

Include these details

  • App version (shown in the app's settings) and date/time with timezone.
  • MSFS version, aircraft add-on and add-on version.
  • Aircraft registration and livery.
  • Page or workflow where the issue occurred.
  • Steps to reproduce, expected result and actual result.
  • Exact error message and a relevant screenshot.
  • Whether restarting changed the result.
  • The app logs: Open logs folder in the app's diagnostics.

Useful for flight issues

Add departure/arrival and approximate flight times, whether recording started, whether Postflight appeared and any connection interruption.

Useful for maintenance issues

Add the component, defect or work-order reference and the action taken.

Where to send it

Use the contact listed on the Credits page.